1. Change of Mind

• Customers can request a return within 7 days of delivery.
• Product must be unused, in its original packaging, and with proof of purchase.
• Return shipping is at the customer's expense; a refund (excluding original shipping) will be processed within 14 days of receiving the return.

2. Damaged or Defective Goods

• Please inspect upon delivery.
• Report any defects within 3 days via our contact channels.
• For confirmed defects, we’ll provide a refund or replacement at no extra cost.

3. Non-Returnable Items

• Opened or used supplements are not returnable for safety reasons.
• Sale items and gift cards are final sale.

4. Refund Process

• Refunds are issued to the original payment method within 14 days after inspection and approval.
• You will receive a confirmation once processed.

5. How to Return
Contact us via dbsmsc013@gmail.com or +60 112‐724 3093 to request a return. Provide:

• Order number
• Reason for return
• Photos (if damaged/defective)

📌 Contact Us
Questions or concerns about these policies? Reach out:

• Email: dbsmsc013@gmail.com
• Phone/WhatsApp: +60 112‑724 3093